Thank you for your support and following the Training Shelf Newsletter. During the holiday break, all of us may need to recharge and prepare for 2017. My feeling is that if we considered 2016 an exciting year for new developments…
Yearly Archives: 2016
Is there a future for your career?
This entire debate may have begun with this statement. Gordon Moore, the co-founder of Fairchild Semiconductor and Intel observed that “the number of transistors in a dense integrated circuit doubles approximately every two years.” In everyday language, we have come…
Hacking MS Word!
Rose Leadem is an online editorial assistant with Entrepreneur Magazine. She produced an article entitled, 8 Microsoft Word Hacks. The article was in the format of an infographic. I recently published an article about her infographics in an article entitled,…
The Quest … to make your work easier!
Rose Leadem is an Online Editorial Assistant with the staff of Entrepreneur magazine. She produced an article entitled, 10 Ways to Make Work Easier. The presentation was in the form of an infographic. Information graphics or infographics are graphic visual…
Is NO … a no-no?
YES! If possible, it is worth the effort to redirect a customer rather than saying NO. Customers sometimes become angry when they hear the word “NO,” and may act out. If the remedy to their concerns are not directly under…
Top Secret Approach to Conflict Resolution
If negotiation is the open approach to conflict resolution, politics is the secret approach. Politics is an organizational process affecting authority, status and the management of influence to attain ends not sanctioned by the organization or to attain sanctioned ends…
Self Confidence … build it!
Lolly Daskal contributed an article to Inc. Magazine entitled, 12 Destructive Habits You Need to Stop Right Now. The points that she makes is that we sometimes unintentionally do things that destroy our own confidence and success. Under the rubric…
Don’t Let Body Language Sabotage You!
Dr. Travis Bradberry contributed an article to the Huffington Post entitled, 15 Body Language Secrets of Successful People, and asserts that our bodies have a language of their own, and their words aren’t always kind. The perspective of this article…
Rethinking Performance Management
Team leaders could make the performance feedback process one of their most effective tools. During my career as an HR Director, I could always elicit a groan from almost any of our managers by introducing one topic: Performance Appraisal. As…
What is a B.S. degree worth?
Aimee Picchi contributed an article to CBS Money Watch entitled, The top-paying and lowest-paying college majors. I believe that this information is relevant because, some professionals or family members may be pursuing a Bachelor’s degree. Due to the high cost…
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