The answer is neither. Goals have proven value, so “no goal” is not an option. But the same applies to a “fuzzy” goal. Here are a few suggestions to help you develop job or performance goals that are well defined,…
Monthly Archives: August 2014
Make Sure Your Presentation Stands Out!
How comfortable are you speaking in front of a crowd? Public speaking is an extremely common fear; however, professional positions involve at least occasional presentations in front of colleagues, clients, or the general public. Not only are these events necessary,…
Do This … when you don’t have enough time!
You don’t have time to reach out to everyone you need to, so reach out to one or two of them. You don’t have enough time to nurture every relationship on your target list right now. But you do have…
When Presenting … pause here, here and here!
Sometimes the key to clarity in a presentation isn’t what you’re saying, it’s what you’re not saying. Learning how to insert a well-timed and effective pause into your presentation is one of the simplest, and most effective tools for improving…
Delegate … but their plates are already full!
You already know the drill. A new and important project arises and you want to delegate it to one or more staff members. The problem is that you know that the entire team is already swamped. If you go ahead…
Tagged with: Business Process Improvement, Customer Service, Performance Management
Posted in Business Process Improvement, Leadership
Posted in Business Process Improvement, Leadership
ready… set … Be Creative!
Is creativity something your company craves or is it something you do only when you get around to it? I’m hoping your company craves creativity. If not, here are some things you might want to think about. Ask the question,…
listen more … Communicate BETTER!
Listening is like putting money in the bank. When we listen we gain understanding and information. I believe that all of us can agree that if we gain understanding we can be more productive, influential and persuasive. This is accomplished…
Impact Results … spend time thinking … Really!
Thinking will give you the results you want. Often we are thinking, but not productively. Much of our thinking sends us through endless loops and the result is unproductive. However, there is a solution. To do some productive thinking, we…
Posted in Leadership
It’s Your Time … make the best use of it!
All of us must manage our Key Performance Indicators (KPIs), Projects and Tasks. The Harvard Business Review (HBR) published some research that showed how managers spent their time. Technology May be the Culprit HBR research asserts that Technology has made…
3 Steps … to more perfect outreach!
You must have an orderly plan to reach out to your audience, customers and prospects. There is a reason good reason for making the preceding statement. You don’t always get to decide when you do some of the work that…
The Training Shelf 
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